Shipping policy

Last updated: 27 June 2026

At THE PER BRAND, we carefully prepare and pack every order to ensure it arrives in excellent condition.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During launches, promotions, holidays, or high-demand periods, processing times may be slightly longer.

 

Shipping Destinations

We currently ship to selected countries within the European Union. 

Estimated Delivery Times

Estimated delivery times may vary depending on destination and shipping carrier.

  • Bulgaria: approximately 2-5 business days

  • European Union: approximately 4-7 business days

Please note that delivery estimates are not guaranteed and may occasionally be affected by customs, courier delays, holidays, or external factors outside our control.

 

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.

We may occasionally offer free shipping promotions.

 

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

 

Packaging

To ensure safe delivery:

  • Tote bags are shipped in a protective branded box and additional protective packaging;

  • Laptop sleeves are shipped in protective packaging suitable for transport.


Incorrect Address Information

Please ensure your shipping information is correct before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.


Transfer of Risk

Risk transfers when the consumer or a third party designated by the consumer acquires physical possession of the goods.

 

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us at hello@theperbrand.com as soon as possible so we can assist you.